Cookies Policy

This Cookies Policy explains how Soulmate Connect (“we”, “our”, “us”) uses cookies and similar technologies when you visit our website.

By continuing to browse or use our website, you agree to our use of cookies as described in this policy, subject to any preferences you select through our cookie consent tools.

Cookies are small text files that are stored on your device when you visit a website. They help websites function correctly, improve user experience, remember preferences, analyse website performance, and support marketing activities.

Cookies may be placed on devices including:

• Mobile phones
• Tablets
• Desktop computers
• Laptops
• Other internet-enabled devices

We use cookies and similar technologies to:

• Operate and maintain our website
• Enable website functionality and security
• Remember user preferences and settings
• Improve website performance and user experience
• Understand how visitors interact with our website
• Monitor website traffic and usage patterns
• Support registration and enquiry forms
• Support event bookings and payment processes
• Detect fraudulent or suspicious activity
• Deliver and measure marketing and advertising campaigns

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot usually be disabled. Examples include:

• Security cookies
• Session management cookies
• Form submission functionality
• Payment processing support
• Fraud prevention measures

Performance and Analytics Cookies

These cookies help us understand how visitors use our website so we can improve its functionality and performance. Examples include:

• Website traffic analysis
• User behaviour monitoring
• Performance measurement
• Error reporting

Functionality Cookies

These cookies allow our website to remember choices you make and provide enhanced features. Examples include:

• Saved preferences
• Language settings
• Form completion assistance
• User experience customisation

Marketing and Advertising Cookies

These cookies may be used to deliver relevant advertisements and measure the effectiveness of marketing campaigns. They may collect information about your browsing behaviour across websites and devices.

We may use trusted third-party services that place cookies on our behalf, including services relating to:

• Website analytics
• Marketing and advertising
• Payment processing
• Customer communication tools
• Social media integrations
• Website hosting and security

These third parties may collect information in accordance with their own privacy and cookies policies. We are not responsible for the privacy practices of third-party providers.

Cookies may collect information including:

• IP address
• Device type
• Browser type
• Operating system
• Geographic location (approximate)
• Website pages viewed
• Time spent on pages
• Referral sources
• User interactions with forms and content

This information may be combined with other information you provide to us through registrations, enquiries, event bookings, questionnaires, or account creation where permitted by law.

Most web browsers allow you to:

• View cookies stored on your device
• Delete cookies
• Block cookies
• Restrict certain categories of cookies

Please note that disabling cookies may affect website functionality and may prevent certain features, registrations, bookings, payments, or services from working correctly.

Where required by law, we will request your consent before placing non-essential cookies on your device. You may update your cookie preferences at any time through our website's cookie settings tool where available.

Information collected through cookies may be processed in accordance with our Privacy Policy.

We implement reasonable measures designed to protect information collected through cookies and related technologies. However, no online system can be guaranteed to be completely secure.

We reserve the right to amend this Cookies Policy at any time. Any updates will be published on this page and will take effect immediately upon publication unless otherwise stated.

If you have any questions regarding this Cookies Policy, please contact:

Soulmate Connect
Montgomery House
81 Bark Street
Bolton
United Kingdom

Email: hello@soulmateconnect.co.uk